Google Promised Pixel Owners Netflix HD but Complaints Pile Up of Feature Still Being Unavailable

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Google promised house owners of its Pixel telephones that they might have the ability to watch Netflix in HD. Owners, nonetheless, have been complaining that the characteristic by no means got here.

Google Promised Pixel Owners for a Fix to Its Resolution Issue

According to the story by XDA-Developers, earlier this yr, Google Pixel house owners reported that the Widevine DRM stage dropped all the way down to L3. This implies that DRM-protected content material like Netflix will not have the ability to play in HD, bringing the pixel rely all the way down to 540p.

As per the report, it presently appears to be like like every machine beginning with the Google Pixel Three onwards might be affected by this. Back in April, Google acknowledged the issue and promised house owners that they had been engaged on a repair.

Google Pixel 3 Models and Up Affected

Eight months later, and as 2022 is quick approaching, there may be nonetheless no repair to be discovered. To add on, customers are nonetheless reporting issues with the Google Pixel Three having just one extra end-of-life replace left.

A list of complaints was replied to by a sure person on Reddit gathered from across the web, whereas increasingly customers have additionally just lately complained about the identical downside as nicely. Users even went on complaining that even the latest Android 12 replace did not repair the issue both.

Phones Get Downgraded to Widevine L3

The downside is thought to pop up when a telephone turns into downgraded to Widevine L3 as content material that’s DRM-encrypted turns into not decoded within the Trusted Execution Environment or TEE. In a quantity of instances, content material protected by Widevine can solely play in 480, which is not the finest state of affairs when making an attempt to stream high-quality content material.

Quite a bit of premium Android units which have the certificates by Google assist Widevine L1, generally even together with another DRM strategies. With that, modified telephones or mainly uncertified telephones, nonetheless, may solely be succesful of supporting L3 or L2.

No Timeline on When Google Will Fix the Issue

Software updates are additionally succesful of inflicting Widevine DRM to revert to both L2 or L3. A sure service similar to Netflix has been in a position to certify all Pixel units for HD by Widevine L1, and the Pixel Three is already licensed for HDR.

As of the second, it stays unclear as to what’s actually inflicting the present challenge with customers not showing to get reply from Google. To add, Google has additionally not given a timeline as to when a future repair may come out.

Read Also: Pixel 6 and 6 Pro Owners Report ‘Spontaneous’ Screen Cracks | Google Responds ‘Screens Don’t Just Crack’

Issue Doesn’t Affect All Units

The challenge, nonetheless, does not apply to all customers, with XDA-Developer noting that their Google Pixel 5 and Google Pixel 6 Pro stay unaffected. Despite the exceptions, there has nonetheless been a major quantity of stories from machine house owners relating to the problem.

As of the second, solely Google can affirm as to when the repair replace will roll out.

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This article is owned by Tech Times

Written by Urian B.

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