BusinessBed Bath & Beyond CEO says losing $100 million...

Bed Bath & Beyond CEO says losing $100 million in Q3 sales hurts but signals strong shopper demand

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Bed Bath & Beyond CEO Mark Tritton on Thursday expressed disappointment over the retailer’s supply-chain points in its third quarter, whereas additionally suggesting there is a silver lining to be discovered.

The firm estimates that it left about $100 million in sales on the desk in the third-quarter, serving to clarify why 3Q revenues of $1.88 billion fell short of Wall Street’s $1.95 billion forecast.

“It does present that the model is alive and effectively and that we’ve got demand. That we will not meet it completely kills me. It’s an actual alternative for [2022],” Tritton mentioned in an interview with CNBC’s Jim Cramer on “Mad Money.”

A pair totally different buyer situations transpired to result in Bed Bath & Beyond’s $100 million estimation, Tritton defined.

“The buyer comes on-line, they need to purchase an incredible merchandise from us. They see it on our assortment. They need to purchase that to choose up at their native retailer. The stock shouldn’t be in the correct place to be made accessible. It’s really locked in a warehouse,” Tritton mentioned.

He continued: “Or they need to purchase it from us on-line, and it really hasn’t been replenished as a result of our distributors are additionally starved for that key stock, so we really had the bodily information of shoppers coming to us in retailer and on-line and us not having the ability to meet them.”

Tritton, who took over as CEO in November 2019 to turn around the home-goods retailer, mentioned Bed Bath & Beyond is dedicated to avoiding missed sales in the longer term.

“We see that as one thing we’ve got to double down on, and we’ll get via our stock woes as we construct processes and procedures from right here in the mid-term via to our full transformation coming via the tip of ’22,” Tritton mentioned.

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